This is intended for the individual, or non commercial clients.
This service is for anyone that needs training on their new 3D printer hardware or software. This service is billed per hour. This training covers all types of 3D printer hardware configurations, as well as software configurations, including slicer training.
This service is for an individuals that have a problem with their printer and are in need of assistance. This service is for any and all problems you might be experiencing. From hardware to software, printer settings to slicers crashing - we service all things 3D printing related. This service is an hourly charge and covers labor; however, if parts are needed to fix an issue, this does not cover replacement parts.
This is intended for the commercial or business clients with multiple printers, dentist offices, small business, etc...
Businesses purchase 3D printers to assist in their to-market process more streamlined. This service assists businesses with training on software and hardware of each and every type of 3D printer. This service is billed at a per hour charge, for a minimum of one hour. If you purchase printers through 3DDad.com, you get your first hour of training free.
Businesses need to know they will be up as fast as possible if something breaks. This service guarantees that there will be a technician onsite within five (5) hours. Day or night, anytime, any day. This cost is for a monthly service and you will not be charged any more during the month, regardless of how long we are there to resolve an issue. This service covers labor; however, if parts are needed to fix an issue, this does not cover replacement parts.
Some businesses only have a few printers like dentists offices, schools and small businesses. This service covers all of them. This guarantees that there will be a technician onsite within 24 hours. Day or night anytime, any day. This cost is an hourly charge and does not cover part replacements, only labor. This service can be scheduled for weekends at no additional cost; however, if work needs to be done on holidays, the hourly rate is double.